Privacy Policy
Last Updated: 11/05/2026
This Privacy Policy explains how Jiffy's Truck School collects, uses, discloses, and protects personal information through our website, our forms, our communications channels, and our related business activities.
1. Who We Are
Jiffy's Truck School ("we," "our," or "us") is a family-run school offering Class A and Class B CDL training and DMV test truck rentals based in Redding, California.
Please also review our Cookie Policy, Terms of Use, SMS Terms and Conditions, and Accessibility Statement. By using our website (the "Site") or providing your information to us, you acknowledge that you have read and understood this Policy.
2. Notice at Collection
We collect the categories of personal information described in Section 3 for the purposes described in the How We Use Your Information section. We retain that information according to the criteria described in the Data Retention section.
We do not ask you to provide sensitive personal information through forms on the Site. A link to this Policy is provided above the submit button on the contact form.
3. Information We Collect
3a. Information You Provide
The contact form collects your name, email address, optional phone number, program interest, and message. It opens a draft in your email application. We receive that information only when you send the email. Information you provide when contacting our team may include:
- Full name
- Email address
- Phone number, including mobile phone number
- Mailing or service address
- Business name and job title, where relevant
- Details about your inquiry, project, or the service you are seeking
- Messages, inquiries, and correspondence, including chat messages
- Communication preferences
3b. Information Collected Automatically
When you visit the Site, we and the third-party services described below may automatically collect:
- IP address
- Browser type and version
- Device type and operating system
- Pages visited, time on page, and navigation paths
- Referring website
- Date and time of visit
- Unique device and browser identifiers, including cookie identifiers
- Approximate geographic location derived from IP address
This information is collected through cookies, pixel tags, and similar technologies. See our Cookie Policy and the Cookies and Tracking Technologies section below.
3c. Information From Third Parties
We may receive information about you from referral partners, social media platforms when you interact with our pages or advertisements, review platforms, and publicly available sources.
4. Tools and Services We May Use
The Site is built and operated using a number of third-party tools and services. The specific tools in use change from time to time as we improve the Site. This section describes the categories of tools we may use and what each does with your information. Each provider processes data independently in accordance with its own privacy policy.
Website platform and hosting
The Site is hosted on a third-party website platform, which sets cookies that allow the Site to function securely and provides us with basic visitor statistics such as how many people visit and which pages they view. The platform also includes error monitoring that records technical details when something on the Site breaks, including IP address and browser information, so that faults can be diagnosed. The platform processes this information as a service provider on our behalf.
Embedded content
Pages on the Site may embed content from third parties, such as maps, video players, calendars, review feeds, and social media posts. When a page containing embedded content loads, the provider may receive your IP address and may set its own cookies under its own policies.
Consent applies to all of the above. Cookies and scripts that are not essential for the Site to function are blocked until you give permission through our cookie banner. If we add or change a tool, it remains subject to the same permission requirement, and we update this Policy and our Cookie Policy accordingly.
5. How We Use Your Information
| Purpose | Data Used | Why We Collect It |
|---|---|---|
| Responding to inquiries | Identity, Contact, Communications | To answer your questions and follow up on your request |
| Providing our services | Identity, Contact, Service details | To deliver the services you have requested or contracted for |
| Email and text message communications | Identity, Contact | To send updates and marketing information you have opted into |
| Security and fraud prevention | Technical, Usage | To protect our forms and systems from abuse |
| Legal compliance | Identity, Contact, Technical | To comply with legal obligations and protect our rights |
| Business administration | Identity, Contact | To manage relationships and business operations |
We do not use your personal information to make decisions that produce legal or similarly significant effects about you without human involvement.
6. How We Share Your Information
We do not sell your personal information for money.
Service providers and vendors
We share personal information with vendors who help us operate the Site and deliver services, including:
- Website hosting and content delivery
- Text messaging platforms
- Security and spam prevention
- Accounting, insurance, and legal advisors
These vendors are permitted to use your information only as needed to perform services on our behalf.
Legal requirements
We may disclose personal information if required by law, court order, subpoena, or other legal process, or where we believe disclosure is necessary to protect the rights, property, or safety of Jiffy's Truck School, our customers, or the public.
Business transfers
If Jiffy's Truck School is acquired by, merges with, or transfers assets to another company, your personal information may be transferred as part of that transaction.
De-identified and aggregated data
We may use and share information that has been de-identified or aggregated so that it can no longer reasonably be associated with any individual.
Text message data is excluded from all of the above. Mobile phone numbers and text message opt-in consent are never sold, rented, or shared with third parties or affiliates for their marketing purposes. All categories of data sharing described in this Policy exclude text messaging originator opt-in data and consent.
7. Cookies and Tracking Technologies
We use cookies, pixel tags, and similar technologies on the Site. Cookies that are not essential are blocked until you give permission through our cookie banner.
- Essential. Required for the Site to function and to remember your cookie choice. These load automatically and cannot be disabled.
- Analytics or performance. Help us understand Site usage. Loaded only after you allow them.
- Functional. Support optional Site features such as embedded content, chat, and display preferences. Loaded only after you allow them.
See our Cookie Policy for what each category does and how long those cookies last. You may withdraw or change your choice at any time using the cookie preferences link in the Site footer.
8. Global Privacy Control
If your browser or a browser extension sends a Global Privacy Control (GPC) signal indicating that you do not want your personal information sold or shared, we treat that signal as a valid opt-out of the sale and sharing of your personal information for cross-context behavioral advertising, to the extent required by applicable law. You do not need to take any further action.
9. Text Message Communications
If you provide your mobile phone number and opt in to receive text messages from Jiffy's Truck School, you may receive messages related to appointments, service updates, follow-ups, and occasional promotional communications.
Text message consent and mobile phone numbers are never sold, rented, or shared with third parties or affiliates for marketing purposes. All categories of data sharing described in this Policy exclude text messaging originator opt-in data and consent.
For full details, including the opt-in process, opt-out instructions, and your rights, see our SMS Terms and Conditions.
10. Data Security
We take reasonable administrative, technical, and physical precautions to protect personal information from unauthorized access, misuse, and disclosure. The Site uses HTTPS. Access to personal information is limited to personnel and service providers who need it for a specific business function.
No method of electronic transmission or storage is completely secure. We cannot guarantee absolute security, but we are committed to protecting your information using commercially reasonable practices.
11. Data Retention
We retain personal information only as long as necessary for the purposes described in this Policy, including to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. The criteria we use to determine retention periods are set out below.
| Category | How long we keep it |
|---|---|
| Inquiries and contact form submissions | For the duration of the inquiry and any relationship that results from it. If no relationship results, the information is deleted on our regular review cycle. |
| Customer and project records | For the duration of the relationship, plus the period required by applicable tax, accounting, and limitations rules. |
| Text message opt-in and opt-out records | For the duration of your consent, plus the period needed to evidence that consent under applicable law. |
| Privacy rights request records | 24 months, as required by law. |
When personal information is no longer needed, we delete or de-identify it.
12. Your Privacy Rights
Depending on your state of residence and applicable law, you may have the following rights.
- Right to know. Request the categories and specific pieces of personal information we have collected about you, including sources, purposes, and the third parties to whom it was disclosed.
- Right to delete. Request deletion of your personal information, subject to legal retention requirements.
- Right to correct. Request correction of inaccurate personal information.
- Right to opt out. Opt out of the sale or sharing of your personal information for cross-context behavioral advertising, and of targeted advertising and profiling. Use our cookie preferences or the "Your Privacy Choices" link in our footer.
- Right to data portability. Request a copy of your personal information in a portable, readily usable format.
- Right to non-discrimination. You will not receive discriminatory treatment for exercising your privacy rights.
- Right to appeal. If we deny your request, you may appeal by replying to our response or contacting us using the details below. We will respond to an appeal in writing within 45 days.
How to submit a request. Contact us at jiffystruckschool@gmail.com or (530) 226-0923.
Our response. We will acknowledge your request promptly and respond to verifiable requests within 45 days. If a request is complex, we may extend that period by an additional 45 days and will notify you within the initial period. We may need to verify your identity before processing your request.
Authorized agents. You may designate an authorized agent to submit a request on your behalf. We may require written authorization and verification of your identity.
If we deny your request. We will explain our reasons and tell you how to appeal. You may also submit a complaint to your state attorney general.
13. Sensitive Personal Information
We do not ask you to provide sensitive personal information through forms on the Site, and we ask that you not include it in messages, chat, or attachments submitted through the Site. We do not collect sensitive personal information as that term is defined under applicable state privacy laws, and we do not use or disclose it to infer characteristics about you.
14. State-Specific Rights
California residents. California residents have rights under the California Consumer Privacy Act as amended by the California Privacy Rights Act, including the rights described in the Your Privacy Rights section, the right to limit the use of sensitive personal information where applicable, and the right to appeal a denied request. To opt out of the sale or sharing of your personal information, use our cookie preferences or the "Your Privacy Choices" link in our footer. To exercise your rights, contact us at jiffystruckschool@gmail.com or (530) 226-0923.
Residents of other states. Residents of states with comprehensive privacy laws, including Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Kentucky, Maryland, Minnesota, Montana, Nebraska, New Hampshire, New Jersey, Oregon, Rhode Island, Tennessee, Texas, Utah, and Virginia, have rights substantially similar to those described in Section 13. We apply the protections described in this Policy to all visitors regardless of residence.
Nevada residents. Nevada residents may submit a verified request directing us not to sell certain covered information by contacting jiffystruckschool@gmail.com.
15. Children’s Privacy
The Site is not directed to children under the age of 16, and we do not knowingly collect personal information from children under 16 through the Site. If we learn that we have collected personal information from a child under 16, we will promptly delete it. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at jiffystruckschool@gmail.com.
16. Third-Party Links and Platforms
The Site may contain links to third-party websites, including scheduling and payment platforms, social media pages, and review sites. We are not responsible for the content or privacy practices of those sites. When you use them, the provider’s privacy notice applies in addition to ours. We encourage you to review the privacy policy of any third-party website you visit.
17. Changes to This Policy
We may update this Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the "Last Updated" date at the top and post the revised version on the Site. Your continued use of the Site after an update constitutes acceptance of the revised Policy.
18. Contact Us
If you have questions about this Policy, wish to exercise your privacy rights, or have concerns about our data practices, please contact us: